Privacy Policy

Jetzet.app and Jetzet.travel are products provided by Quandatum Analytics LLP (“Quandatum,” “we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our Services.

When you use Jetzet.app or Jetzet.travel, you may provide us with personal details such as your name, email address, phone number, billing information, and travel preferences. We also collect technical information including device data, IP addresses, browser types, and usage analytics to help us improve our Services. By using our platforms, you consent to this collection of information.

We use your information to provide and improve our Services, process bookings and payments, communicate with you about your account, and personalize your user experience. Information may also be used for troubleshooting, analytics, security, fraud prevention, and compliance with legal requirements. Jetzet.travel, as a marketplace, may share necessary details with travel agencies or service providers to fulfill your bookings.

We do not sell your personal information to third parties. Information is shared only with trusted service providers who assist us in delivering our Services, such as payment processors, analytics providers, and customer support platforms. These partners are bound by confidentiality obligations and are not permitted to use your information for unrelated purposes.

Your data is protected through reasonable security practices including encryption, access controls, and regular audits. However, no system is completely secure, and we cannot guarantee absolute security of your information. You are responsible for safeguarding your account credentials and for all activities carried out under your account.

You may update, correct, or delete your personal information by contacting us. You may also opt out of non-essential communications at any time. Please note that certain information may need to be retained for legal, billing, or operational purposes.

Our Services are not directed to children under the age of 18. If we become aware that personal information of a child has been collected without parental consent, we will take steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on Jetzet.app and Jetzet.travel, and continued use of our Services after updates constitutes acceptance of the revised policy.

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Kanyakumari, Tamil Nadu, India.

For privacy-related concerns, questions, or requests, you may contact us at 📧 support@jetzet.app.

By using Jetzet.app, Jetzet.travel, or any related services of Quandatum Analytics LLP, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Refund Policy

Jetzet.app is a product of Quandatum Analytics Pvt. Ltd. (“Quandatum,” “we,” “our,” or “us”). By accessing, subscribing to, or using Jetzet.app, you agree to this Refund Policy in addition to our Terms of Service and Privacy Policy.

We value your trust and strive to provide the highest quality travel CRM experience. However, we also recognize that situations may arise where refunds are requested. This policy outlines the circumstances under which refunds may be granted and the process for requesting them.

Eligibility for Refunds

  1. Refunds will be considered only in the following cases:
    • Duplicate payments due to technical or transactional errors.
    • Incorrect charges that have been verified by our billing system.
    • A confirmed technical failure of Jetzet.app that prevents you from accessing or using the service, and where our support team is unable to resolve the issue.

  2. Refunds are not applicable in the following cases:
    • Partial use of services or unused subscription periods.
    • Dissatisfaction with features that are already described and demonstrated on our website prior to purchase.
    • Downgrading your subscription plan mid-cycle.
    • Issues arising from third-party services, internet connectivity, or device incompatibility.
    • Promotional offers, discounts, or free trials.

Refund Process

  • To request a refund, you must email support@jetzet.app with the subject line: Refund Request – [Your Registered Email ID].
  • Include the following details in your request:
    • Registered account email ID.
    • Transaction ID or payment reference number.
    • Date of transaction.
    • Reason for requesting a refund.
  • Our support team will review your request and may contact you for additional information or verification.
  • Once approved, refunds will be initiated within 7–10 working days. The exact timeline for the funds to reflect in your account may vary depending on your bank or payment gateway.

Refund Method

  • Refunds will be processed back to the original payment method used during the transaction.
  • In exceptional cases, we may issue service credits that can be used for future Jetzet.app subscriptions instead of a monetary refund.

Discretionary Refunds

  • Quandatum Analytics Pvt. Ltd. reserves the right to make final decisions regarding refunds.
  • In some cases, we may offer alternative remedies, such as account credits or an extension of subscription validity, as an alternative to cash refunds.

Contact Information
 For any refund-related queries, please contact us at:
📧 support@jetzet.app

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the products, platforms, and services provided by Quandatum Analytics LLP (“Quandatum,” “we,” “our,” or “us”), including but not limited to Jetzet.app and Jetzet.travel (collectively referred to as “Services”). By accessing or using any of these Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

Use of Services
 You agree to use our Services solely for lawful purposes and in compliance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Any unauthorized, fraudulent, or unlawful use may result in immediate suspension or termination.

Subscriptions, Payments, and Fees
 Jetzet.app operates on a subscription-based model. By purchasing a subscription, you agree to pay the applicable fees as displayed at the time of purchase. Jetzet.travel may include bookings, service fees, or charges as applicable. All payments are final unless otherwise stated in our Refund Policy. We reserve the right to change pricing, features, or payment structures with prior notice.

Refund Policy
 Refunds are permitted in accordance with our Refund Policy. Where applicable, approved refunds will be processed within 7–10 working days. For support regarding refunds, users may contact us at 📧 support@jetzet.app.

Marketplace Services
 Jetzet.travel acts as a marketplace connecting customers with travel agencies, operators, or service providers. Quandatum Analytics LLP does not own, operate, or control these third-party providers and is not responsible for their actions, services, or failures. By booking through Jetzet.travel, you agree that any disputes, cancellations, or service failures must be resolved with the respective provider, unless otherwise specified.

Intellectual Property
 All content, software, logos, graphics, trademarks, and intellectual property appearing across Quandatum platforms, including Jetzet.app and Jetzet.travel, are the property of Quandatum Analytics LLP. You are granted a limited, non-exclusive, non-transferable license to use the Services for personal or business purposes as intended. Unauthorized use, duplication, or resale is prohibited.

User Conduct and Responsibilities
 You agree not to misuse our Services, including but not limited to:

  • Attempting to access restricted areas or systems.
  • Uploading viruses, malicious code, or disruptive content.
  • Using the Services for unlawful or fraudulent activity.
  • Misrepresenting identity, affiliation, or business information.
  • Violating intellectual property rights or data privacy of others.

Service Availability
 While we strive to maintain high uptime and reliability, we do not guarantee uninterrupted access to our Services. Maintenance, upgrades, or technical issues may result in temporary downtime. Quandatum Analytics LLP shall not be held liable for losses arising from such interruptions.

Third-Party Services and Integrations
 Our Services may integrate with third-party applications, APIs, or service providers, including but not limited to payment gateways, booking systems, and analytics platforms. Quandatum Analytics LLP is not responsible for the accuracy, performance, or availability of these third-party services. Your use of such services is subject to their respective terms and policies.

Limitation of Liability
 To the fullest extent permitted by law, Quandatum Analytics LLP, including Jetzet.app and Jetzet.travel, shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use our Services. This includes but is not limited to loss of data, business interruption, or reliance on third-party providers.

Termination
 We reserve the right to suspend or terminate your access to any or all of our Services, with or without prior notice, in the event of a breach of these Terms or misuse of our platforms. Upon termination, your right to use the Services will immediately cease. Fees already paid remain non-refundable except as expressly permitted in our Refund Policy.

Governing Law and Jurisdiction
 These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kanyakumari, Tamil Nadu, India.

Changes to Terms
 Quandatum Analytics LLP may update these Terms & Conditions at any time. Any updates will be posted on our websites (including Jetzet.app and Jetzet.travel). Continued use of the Services after updates constitutes acceptance of the revised Terms.

Contact Information
 For any queries related to these Terms & Conditions, please contact:
 📧 support@jetzet.app

By using Jetzet.app, Jetzet.travel, or any other Quandatum services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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